- In general, please allow up to 5 minutes for a campaign to be sent from the test function.
- Are there sufficient credits on the account?
- Is MMS an enabled feature on the recipient's phone, if not enable MMS.
- Check the recipient's mobile number is correct.
- Check if the image is over the 500KB limit.
- If there is a problem creating the image - please log it with MobileDigital Support team via Support, email or mobile.