Single Sign On for Salesforce Marketing Cloud to access Intouch Mobile Marketing Platform App

To begin using Intouch, you will need to be logged in to Salesforce Marketing Cloud if you are a SFMC user and will be using our SFMC integrated intouch app.

1. Login using your Salesforce Marketing Cloud user and password they provided you.  

After entering your user and password, Salesforce will require you to verify your identity by using MFA (multi-factor authentication).  If this is your first-time logging into SFMC, follow the steps outlined by Salesforce to setup your MFA for future use.  

2. Enter your verification code into input box.

3. Once logged in you will see your Marketing Cloud dashboard.  Navigate to AppExchange menu item and use the dropdown to select the intouch app.  Click intouch menu item and intouch will open inside your Marketing Cloud platform.

4.  Now you are logged into the intouch app and can setup your triggers for use in Marketing Cloud Journey Builder.