Test is not being received?

Cannot send a test SMS/MMS?  There are a few things you can try before contacting live support which is located on the bottom left of your screen.

1.  You can do a hard refresh of your screen ctrl + Shift + r as some blockers may be on your browser. 

2.  Check that the mobile number the test is being sent to is a valid user and has not been opted-out at some point.  

Run a report of opted out customers.  Campaigns > Reports - choose opt outs from dropdown and select date range, click Generate Report.

3.  Contact live Support if you are still unable to send or receive a test SMS or MMS.